MemberPulse is an AI agent that monitors every member's engagement and steps in before they cancel. No dashboards to check. No reports to action. It just works.
Every gym platform promises "retention features." What they deliver: dashboards, at-risk reports, and alerts that pile up in your inbox. Your front desk staff, already juggling check-ins, class changes, and new member tours, now has a retention report to work through too. The members at risk today become cancellations tomorrow because nobody had time to follow up.
MemberPulse doesn't surface insights for you to act on. It acts. When a member's attendance drops, it sends a personalized check-in. When someone skips three classes in a row, it offers a free session or a class they haven't tried. When a cancellation risk is high, it escalates to your team with context. Your staff stays focused on the people in the room.
Plug it in. Let it run. Watch retention climb.
Works alongside Mindbody, Glofox, Walla, PushPress, or whatever booking system you already use. No migration. No switching costs.
Attendance patterns, class frequency changes, booking-then-canceling behavior, payment gaps. MemberPulse builds a risk profile for every member, updated daily.
Personalized text messages, email check-ins, special class invitations, win-back offers. Each message is tailored to that member's history, preferences, and risk level.
High-value members who need a personal touch get flagged to your team with full context: what happened, what was tried, and what to say next. Your staff handles the saves that need a human.
MemberPulse replaces the work, not just the reporting.
Boutique fitness lives and dies by retention. MemberPulse makes sure the members who walked through your door keep coming back.